Last Updated: March 11, 2025

1. INTRODUCTION

Welcome to Chronoholic ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website chronoholic.in (the "Site") or use our services, including our community features.

This Privacy Policy applies to all information collected through our website, community platform, and any related services, sales, marketing, or events (collectively, the "Services").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our Services.

2. INFORMATION WE COLLECT

We collect information that you voluntarily provide to us when you:

• Register on the Site
• Express an interest in obtaining information about us or our products and Services
• Participate in activities on the Site (such as posting comments in our community section)
• Contact us

2.1 Personal Information

Depending on your interactions with us, the personal information we collect may include:

• Full name
• Email address
• Phone number
• User credentials (username and password)
• Content of communications and interactions with us
• Profile picture (if provided)
• Shipping and billing address (if applicable)

2.2 Information Automatically Collected

When you visit our Site, we automatically collect certain information, including:

• Device information (such as your IP address, browser type, and operating system)
• Usage information (such as pages visited, time spent on the Site, and links clicked)
• Location information based on your IP address
• Cookies and similar tracking technologies (see our Cookie Policy section)

3. HOW WE USE YOUR INFORMATION

We use the information we collect for various business purposes, including:

3.1 Business Operations

• To provide and maintain our Services
• To process and fulfill your requests
• To send administrative information, such as updates or changes to our terms, conditions, and policies
• To respond to your inquiries and provide customer support

3.2 Marketing and Communications

• To send you marketing and promotional communications (with your consent where required by law)
• To deliver targeted advertisements about our products and services
• To communicate with you about our community, events, and other offerings

3.3 Research and Development

• To improve our website and services
• To understand user preferences and behaviors
• To develop new products, services, and features

3.4 Security and Legal Compliance

• To protect our rights, property, or safety, and that of our users
• To detect and prevent fraud, unauthorized activities, and access
• To comply with legal requirements, legal process, and our internal policies

4. DISCLOSURE OF YOUR INFORMATION

We may share your information in the following situations:

4.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.

4.2 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.3 Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

4.4 Legal Obligations

We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.

4.5 Vital Interests and Legal Rights

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or as otherwise required by law.

5. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to track activity on our Site and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

6. DATA RETENTION

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

7. DATA SECURITY

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.

8. YOUR PRIVACY RIGHTS

8.1 Access, Update, or Delete

You have the right to:

• Access the personal information we have about you
• Request that we update or correct any personal information we have about you
• Request deletion of your personal information

8.2 Opting Out

You can opt-out of marketing communications by clicking on the "unsubscribe" or "opt-out" link in the marketing emails we send you.

8.3 Rights Under Indian Law

As our services are primarily directed at residents of India, you have rights under the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, including the right to:

• Confirmation of whether we process your personal information
• Access to your personal information
• Correction of inaccurate or incomplete personal information
• Deletion of your personal information under certain circumstances

9. CHILDREN'S PRIVACY

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.

10. THIRD-PARTY WEBSITES

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. CONTACT US

If you have any questions about this Privacy Policy, you can contact us at:

Chronoholic
Email: privacy@chronoholic.com
Address: India

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